Freshworks is a cloud-based customer relationship management (CRM) platform that helps businesses manage their customer interactions across sales, marketing, and support.
Record and evaluate employee performance; can be linked to goals and review cycles.
Monitor spending on ad platforms (Google Ads, Meta, LinkedIn) and compare ROI.
Initiate the purchase process based on a finalized quote or customer intent.
Allow prospects to formally request pricing or proposals for services/products.
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