Marchex is a conversational marketing and analytics platform that helps businesses understand and optimize their customer interactions across multiple channels, including calls, texts, chats, and social media.
Collect detailed information from clients to create a formal customer record.
Manage order returns, process returned goods, and update inventory accordingly.
Record safety incidents, near-misses, or workplace accidents for compliance and analysis.
Register prospects for sales-related events, webinars, or conferences.
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