Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.
Create and refine target personas for personalized marketing efforts.
Log working hours, track attendance, and sync with payroll or billing.
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
Test different subject lines, layouts, or call-to-actions to optimize marketing effectiveness.
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