Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.
Allow employees to update personal, banking, or emergency contact details.
Request stock replenishment or internal transfer of materials between departments.
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
Capture potential customer information for sales follow-up and nurturing.
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