Zendesk Support is a support ticketing system designed to help its customers track, prioritize, and solve customer support interactions across any channel.
Log working hours, track attendance, and sync with payroll or billing.
Gather new hire details, assign equipment, and initiate onboarding tasks.
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
Initiate internal tasks or service requests for facilities, maintenance, or production work.
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