Marchex
Marchex is a conversational marketing and analytics platform that helps businesses understand and optimize their customer interactions across multiple channels, including calls, texts, chats, and social media.
- Customer interactions
- Call recordings
- Chat transcripts
- Social media posts
- Customer sentiment
- Agent performance
Use Marchex for your operation
Quality Control / Inspection
Conduct inspections during receiving, production, or packaging to ensure standards are met.
Employee Onboarding
Gather new hire details, assign equipment, and initiate onboarding tasks.
Lead Nurture Workflow
Automatically send follow-up emails or content based on lead behavior.
Warehouse Receiving Checklist
Verify and record inbound goods from suppliers.