Freshworks is a cloud-based customer relationship management (CRM) platform that helps businesses manage their customer interactions across sales, marketing, and support.
Track completed trainings, certifications, and continuing education records.
Submit and track employee or departmental expenses for reimbursement or accounting.
Initiate the purchase process based on a finalized quote or customer intent.
Gather new hire details, assign equipment, and initiate onboarding tasks.
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