Freshworks is a cloud-based customer relationship management (CRM) platform that helps businesses manage their customer interactions across sales, marketing, and support.
Conduct inspections during receiving, production, or packaging to ensure standards are met.
Collect detailed information from clients to create a formal customer record.
Record safety incidents, near-misses, or workplace accidents for compliance and analysis.
Gather new hire details, assign equipment, and initiate onboarding tasks.
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