Freshworks is a cloud-based customer relationship management (CRM) platform that helps businesses manage their customer interactions across sales, marketing, and support.
Allow users to request product demos or free trials, signaling strong buying intent.
Record formal warnings or corrective actions taken against employees.
Gather new hire details, assign equipment, and initiate onboarding tasks.
Plan, execute, and track multi-channel marketing campaigns (email, social, paid ads).
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