Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.
Gather new hire details, assign equipment, and initiate onboarding tasks.
Initiate the purchase process based on a finalized quote or customer intent.
Test different subject lines, layouts, or call-to-actions to optimize marketing effectiveness.
Track completed trainings, certifications, and continuing education records.
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