Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.
Submit and track PTO, sick leave, or other time-off requests, including approval workflow.
Plan, execute, and track multi-channel marketing campaigns (email, social, paid ads).
Allow prospects to formally request pricing or proposals for services/products.
Report workplace incidents or accidents for investigation and safety compliance.
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