Zendesk Guide is a cloud-based platform that provides knowledge management tools for businesses to create and manage help center content, FAQs, and community forums.
Track completed trainings, certifications, and continuing education records.
Plan, execute, and track multi-channel marketing campaigns (email, social, paid ads).
Request and manage employee or vendor access to specific physical locations.
Record and evaluate employee performance; can be linked to goals and review cycles.
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